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Talking can make
things easier

Bereavement Helpline

Help when you need it after losing a loved one

When you lose someone close to you, dealing with your loss can seem like too much. Provided by Care first, the Bereavement Helpline is available through your employer’s Group Life policy and offers emotional and practical support from qualified bereavement counsellors to help you carry on. And if it's you who leaves us, your immediate family can use the service to help them cope with their loss.

You're not alone...

The Bereavement Helpline offers you in-the-moment help to support you in the immediate aftermath of losing someone.

As well as helping those left behind to cope with their loss, Care first can help with funeral arrangements and dealing with probate. If you need specific financial, tax or legal advice, they can refer you to specialist organisations for support.

It can help to talk about your grief with a professional

It can be difficult to talk through feelings with the people closest to you when you've lost someone.

Care first is here to help. A qualified bereavement counsellor can offer practical advice and help you better understand your emotions and concerns.

A qualified bereavement counsellor can help you work through the pattern of grief:

- Anger
- Pain
- Depression
- Acceptance
- Problems

Important information

The Bereavement Helpline service is a non-contractual benefit Aviva can change or withdraw at any time.

It is available to employees who are permanent residents of Great Britain, Northern Ireland, the Channel Islands or the Isle of Man.

Provided by Care first, the Bereavement Helpline offers in-the-moment support for insured employees and their family members (spouse/partner or dependants aged over 16).

Get in touch

You can call the Bereavement Helpline 24/7 on: 0800 051 1528

And it's completely confidential.

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For information about how we collect and use your personal information when you use Aviva, please visit http://www.aviva.co.uk/privacy-policy or request a copy by writing to us at: The Data Protection Team, Aviva, Pitheavlis, Perth, PH2 0NH

Aviva Life & Pensions UK Limited. Registered in England No 3253947. Aviva, Wellington Row, York, YO90 1WR. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Firm Reference Number 185896. Member of the Association of British Insurers. The Bereavement Helpline is not an insurance product and is not authorised or regulated by the Financial Conduct Authority or the Prudential Regulation Authority

GR01224 09/2022