Lean on your
nurse when
you’re not
strong
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RedArc
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Lean on your
nurse when
you’re not
strong
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| RedArc |
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RedArc gives you nursing advice and support right when you need it
The time after getting a critical illness diagnosis can be very difficult. RedArc is available to you if you’re insured under your employer’s Group Critical Illness policy. It offers you and your family long-term practical and emotional support over the telephone from a dedicated Personal Nurse. It’s completely confidential and RedArc won’t pass any information to a third party without your consent.
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Get the support of an experienced registered nurse |
Your Personal Nurse will be an experienced registered nurse, who can give you practical advice and emotional support while you go through treatment and recovery.
As professional advisers and expert friends, they are on hand to listen to any worries you may have, answer your questions, and offer guidance when you need it most. |
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Tailored support, therapies and a face-to-face second opinion
RedArc nurses tailor their support to meet the needs of you and your family, such as helping you to understand your diagnosis and all its implications. They will help you prepare questions for doctors, so you can get the answers you need. They can also help you cope emotionally.
It may be that you need more support, and if that's the case, your Personal Nurse can also arrange this, drawing on a wide range of services. For example, they can arrange a series of calls from a specialist nurse, a course of assessed external therapy (such as counselling, CBT, complimentary therapy), or practical help at home. All of this is focused on your individual needs and circumstances.
Your Personal Nurse can also arrange a face-to-face second medical opinion with a UK specialist consultant. After the consultation, you'll get a detailed report and your Personal Nurse can help explain exactly what it all means, discuss your options and next steps with you, and provide the emotional support for you and your family.
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Important information
RedArc Nurse Service is a non-contractual benefit Aviva can change or withdraw at any time.
It is available to employees who are permanent residents of Great Britain, Northern Ireland, the Channel Islands or the Isle of Man.
Recommendations and treatment advice are in line with UK NICE (National Institute for Health and Care Excellence) guidelines. |
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Get in touch
Everyone deals with a critical illness diagnosis differently, so if you'd like to talk, you can call RedArc quoting: AVIVA GCI
You can call RedArc on: 0800 302 9572
Lines are open Monday to Friday between 9am and 5pm. Standard call charges apply.
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For information about how we collect and use your personal information when you use Aviva, please visit http://www.aviva.co.uk/privacy-policy or request a copy by writing to us at: The Data Protection Team, Aviva, Pitheavlis, Perth, PH2 0NH
Aviva Life & Pensions UK Limited. Registered in England No 3253947. Aviva, Wellington Row, York, YO90 1WR. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Firm Reference Number 185896. Member of the Association of British Insurers. RedArc is not an insurance product and is not authorised or regulated by the Financial Conduct Authority or the Prudential Regulation Authority
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